Privacy Policy

RoJ Interactive ("we", "us", or "the Company") respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services.

1. Who We Are

Company Name: Roba o Jetse Interactive (Pty) Ltd

Trading As: RoJ Interactive

2. Information We Collect

2.1 Information You Provide Directly

• Full name
• Identity number or registration number (where required for compliance)
• Company details
• Email address
• Contact number
• Billing and subscription information

2.2 Information Collected Automatically

• IP address
• Browser type and device information
• Pages visited on our website
• Cookies and usage data

3. How We Use Your Information

We collect and use personal information to:

• Provide compliance and subscription services
• Monitor and manage statutory compliance obligations
• Communicate with clients regarding services, reminders, and updates
• Process subscriptions and payments
• Improve website functionality and user experience
• Comply with legal and regulatory requirements

We do not sell or rent personal information to third parties.

4. Lawful Basis for Processing

We process personal information based on:

• The performance of a contract (service delivery)
• Legal obligations (compliance submissions and record-keeping)
• Legitimate business interests
• Your consent, where required

5. Sharing of Information

We may share personal information only when necessary with:

• Regulatory bodies (e.g. CIPC)
• Payment service providers
• Hosting and email service providers
• Legal or regulatory authorities where required by law

All third parties are required to protect personal information and use it only for the intended purpose.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against:

• Loss
• Unauthorised access
• Disclosure
• Misuse or alteration

Access to personal information is limited to authorised personnel only.

7. Data Retention

• We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
• Once no longer required, information is securely deleted or anonymised.

8. Your Rights Under POPIA

You have the right to:

• Access your personal information
• Request correction or deletion of information
• Object to processing in certain circumstances
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Regulator

Requests can be made by contacting us using the details below.

9. Cookies

Our website uses cookies to enhance user experience and analyse website traffic. You can manage or disable cookies through your browser settings.

For more information, please refer to our Cookies Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected by updating the "Last Updated" at the top of this page. Continued use of our website or services constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us: